Cancellations must be received at least 24 hours before the start of the appointment. We accept cancellations by email and by phone.

Cancellation contacts:

Winterhude: 040-57009757 or info@urban-spa.de

Ottensen: 040-78022811 or info@urban-spa.de

Poppenbüttel: 040-36856123 or poppenbuettel@urban-spa.de

Please do not cancel your appointment via social media channels.